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Hanita Kaur is an experienced professional in the fields of training, operations, and customer service, currently serving as an Associate at Veneklasen Associates, Inc. since May 2018. Hanita holds extensive experience as Centre Operations Manager at Frankfinn Airhostess Training Institute, overseeing training, placements, and operations for over 600 students at the Chandigarh center, while previously managing the Pune center where student placements consistently exceeded targets. With a background in educational roles, including part-time teaching and training workshops, as well as leadership in customer acquisition and service roles within BPO environments, Hanita has demonstrated strong capabilities in performance monitoring and operational excellence. Educational qualifications include a Bachelor of Education, a PGD in Public Relations and Management, and a Bachelor of Commerce.