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Gemma Carline has an extensive background in marketing and communications, with experience in various industries such as supermarkets, loyalty programs, beauty brands, and airlines. Currently, Gemma holds the position of Manager, Customer Success at Velocity Frequent Flyer. Prior to this role, Gemma worked as a Senior Brand Manager at MECCA Brands and as a Senior Commercial Manager at flybuys. Gemma has also held various marketing positions at Coles and Wm Morrison Supermarkets Plc. Gemma started their career as a Senior Communications Officer at the UK Department of Health and has a 2:1 degree in Marketing and Advertising from the University of Hull.