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Olivia Kumarickal is an experienced Quality Assurance professional currently serving as Lead QA Engineer at Velo Payments since September 2018. In this role, Olivia has led QA efforts for diverse payment and bank rail integrations, focusing on both UI and REST API testing while implementing a shift left QA philosophy. Responsibilities include creating comprehensive test plans, executing extensive UI/API testing, and maintaining a minimal production bug rate. Prior to this, Olivia held positions at incept5 as a QA Engineer, and at BookIt.com as Product Owner and Technical Product Manager, contributing significantly to agile teams and collaborating closely with various stakeholders to enhance product quality. Early career experience includes roles at Sallie Mae as a Technical Analyst, specializing in troubleshooting and production application support.