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Cynthia Ball is an experienced customer service representative currently employed at VelaPoint Insurance since May 2019. Previously, Cynthia served as an HR Research Specialist at Intel Corporation from February 2017 to February 2018, where responsibilities included providing guidance on policies, assisting employees during transitions, and delivering exceptional customer service during separation actions. Prior to this role, Cynthia worked as a Sr. Administrative Assistant at Intel Corporation from August 2006 to February 2014. Cynthia holds a Bachelor's degree in Sociology from Portland State University, attended California State University, Northridge, and has completed coursework at Portland Community College.