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Emanuele Sandri currently serves as the Customer Service Director for EMEA and Product Manager at Vehicle Service Group, a Dover Company, since May 2016. In this role, responsibilities include product strategy development, market analysis, and overseeing the product life-cycle. Prior to this, Emanuele worked as an after-sales engineer, providing technical support and training. Earlier experience includes a position as a Tecnico Ascensorista at KONE Corporation, specializing in the maintenance and repair of elevators and escalators. Emanuele is pursuing a Master of Business Administration at Bologna Business School, building on a background in economics and business management from Università degli Studi di Modena e Reggio Emilia.