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Dusica Djisalov is a digital project manager currently employed at Howden and Vega IT since May and April 2023, respectively. Previously, Dusica served as a customer success manager at M&I Systems, Co. from December 2018 to April 2023, where responsibilities included leading client relationship management, engaging with stakeholders, and facilitating customer adoption of software products. Earlier experience includes a role as head of the document management sector at NIS Gazprom Neft, overseeing a team of 40 employees and improving document processes. Dusica also worked as a branch manager at Société Générale, focusing on strategy implementation and client acquisition. Dusica holds a bachelor's degree in Marketing/Marketing Management from the University of Novi Sad, Faculty of Economics in Subotica.