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Muralidhar P. is accountable for the Operations and Service delivery at Salem, Bangalore, and Chennai for multiple verticals such as healthcare (that covers both the payer and provider segments), logistics, media tracking & monitoring (including social media analysis), and IT & Infrastructure services.

He is responsible for revenue growth, resources planning, operational metrics, and business transformation goals of the company. He is also responsible for developing and executing strategies in consultation with the senior leadership. He work with business development and the US sales teams for new client acquisitions.

He provides direct and seamless support for global operations and service delivery. He also provides leadership to the operations and support functions while addressing challenges to ensure the best results from the teams. He is also responsible for new technology introductions, automation for improving overall productivity, and quality deliverables.