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Theresa (Resa) Glover has extensive experience in the utility and customer service industries, beginning with a role as an Optician at Block's Optical from March 1970 to June 1972, where glass frames were adjusted and fitted. Theresa then served as a Senior Customer Service Representative at Indiana Gas Co., Inc. from April 1972 to May 1995, handling customer inquiries, billing issues, and service requests. Since May 1995, Theresa has been an Engineering Technician II at Vectren Corporation, focusing on the design and planning of gas service and main installations while coordinating with contractors for installation logistics. Theresa holds a diploma in College Prep from Hamilton Heights High School, earned between 1967 and 1971.