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John Smith is an experienced operations and support professional currently serving as the Director of Service Operations at Vector Security Networks since October 2023. Prior to this role, John held several prominent positions, including Director of Customer Support at Uniview Technology and Director of Operations at HomePro, Inc. John's extensive background includes significant roles at Brinks Home and ADT, where responsibilities ranged from managing technical support to overseeing national accounts customer support. Additionally, John served as an Intelligence Analyst in the US Army and gained foundational experience as a Quality Analyst at Brinks Home Security.