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Olayinka Falowo is an experienced professional currently serving as a Service Desk Analyst at VDT Communications Limited since May 2014, responsible for service monitoring, incident management, and client relationship management to enhance service delivery. Concurrently, Olayinka holds the position of Assistant Business Development/Client Services Officer at Merit Telecoms (Nig) Ltd since March 2013, where responsibilities include project tracking, proposal follow-ups, and business deal coordination. Prior experience includes a role as IT/Sales Support Officer at ITRDN Technologies Ltd in 2012, focusing on network support and client engagement. Olayinka is pursuing a Master of Science in Physics at the University of Lagos and holds a Bachelor of Science in Physics and Electronics from Adekunle Ajasin University.