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Ahmed Abdel-Moniem is a Customer Relations Specialist and Reservation Department Assistant at Dahab Travel Egypt, with experience that spans over a decade in the hospitality industry. Since October 2022, Ahmed has been assisting customers and partners with bookings and ensuring guest satisfaction through effective communication with hotels and online suppliers. Previous roles include Assistant Front Office Manager at Ecotel Dahab Bay View, Front Office Supervisor at Maritim Jolie Ville Royal Peninsula Hotel & Resort, and various positions as Guest Service Agent and Telephone Operator at Tirana Island View, Tropicana Rosetta & Jasmine Club Hotel, and Ghazala Beach. Ahmed holds a Licentiate degree from Suez Canal University, obtained in July 2006.