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Pamela R. is an experienced healthcare professional currently serving as the Members Appeals Manager at Vaya Health since February 2023, specializing in mental health and intellectual/developmental disability services. Previously, Pamela held positions such as Health and Wellness Director at a senior living facility from October 2021 to April 2023, Nurse Consultant at PharMerica from June 2022 to February 2023, and Quality Assurance Director at Affinity Living Group from January 2020 to February 2022. Pamela R. is committed to advancing education in healthcare, pursuing a Master of Healthcare Administration at Ohio University from August 2023 to August 2025, following the completion of a Master’s degree in Interdisciplinary Health Studies with a focus on Health Policy and Healthcare Leadership in August 2023, and a Bachelor’s degree in Interdisciplinary Healthcare Studies in December 2018.