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Serenity Plasencia O'Neill began their work experience in 2014 as an Assistant Store Manager at Tillys. Serenity then moved on to iTan Solariums in 2017, where they worked as a Team Lead Sales until 2018. In 2018, they joined AutoZone as a Commercial Sales employee and remained there until 2020. Serenity then transitioned to Vaya Workforce in 2021, starting as an Account Coordinator and later becoming a Sr. Account Coordinator. Currently, they hold the position of an Account Specialist at Vaya Workforce as of May 2023.

Serenity Plasencia O'Neill completed their Bachelor's degree in Multi/Interdisciplinary Studies from San Diego State University from 2015 to 2020. Prior to that, they attended Helix High School, but no specific degree or field of study information was provided for this period.