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Jessica Tuwaiq is an experienced professional in customer success and education technology, currently serving as a Partner Success Manager at VaxCare since July 2023. Previously, Jessica worked at McGraw Hill as a Customer Success Specialist, where responsibilities included building and maintaining customer relationships and providing ongoing support for the company’s products. As a Customer Success Manager and Education Consultant at Boxlight, Jessica delivered product demonstrations and training to educational customers. Additionally, Jessica held the position of Director of Marketing and Professional Development at Digital Age Technologies, focusing on coordinating implementation plans and developing training materials. Jessica's earlier roles included Instructional Technology Specialist at Saginaw ISD, Instructional Technologist at Saginaw Public School System, and Classroom Teacher in various locations, emphasizing curriculum design and stakeholder communication. Jessica holds a Master of Public Administration from the University of Michigan - Rackham Graduate School and a Bachelor's degree in English/Language Arts Teacher Education from the University of Michigan-Flint.