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A. Ahmed has significant experience in customer operations and support across various sectors. Currently serving as Head of Department for Customer Operations at VavaCars since August 2021, A. Ahmed is dedicated to transforming the used car trading process. Previous roles include Co-Founder of The Fitness Lab, Consultant for Helpp focusing on customer support streamlining, and Manager of Customer & Seller Support at Daraz, where A. Ahmed managed nationwide operations. Additional experience spans leadership positions at eZhire, Multinet Pakistan, and TPS Worldwide, emphasizing customer experience, operations management, and project coordination. A. Ahmed holds multiple degrees, including an Executive Master of Business Administration from Karachi University Business School.