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Jon Massey has worked in a range of roles within the digital design industry since 2010. Jon began their career as a Junior Designer at Creative Vein Ltd, followed by a role as a Designer at Pixel8 Ltd. In 2015, Jon became the Co-Creator at Manchester Moleskine, Lead User Experience Designer at Degree 53, and Lead User Experience Designer at BBC Sport's Younger Audience Team. In 2016, Jon took on the role of Lead User Experience Designer at LADbible Group, and in 2017 they became the Head of User Experience at Vita Group. In 2020, Jon was appointed Global Head of User Experience at Ultimate Performance, and in 2022 they took on the role of Principal Product Designer at Vault Platform as well as a Guest Lecturer at The Manchester Metropolitan University's School of Digital Arts (SODA).

Jon Massey received a Bachelor's Degree in Design & Visual Arts from Liverpool John Moores University between 2006 and 2009.