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Klavdiia Bukina has extensive experience in e-commerce and customer service, currently serving as an E-Commerce Customer Service Specialist at Vapaus since February 2023. Prior roles include positions in sales and e-commerce at Lumi Accessories and R/H Studio, as well as a focus on sales and digital marketing at Lumi Accessories. Klavdiia began a career in the retail sector as a Visual Merchandiser for GUESS?, Inc. and has also worked in sales and digital marketing for Vestiarium Oy. Earlier experience includes a brief tenure as a Visiting Researcher at the National Institute for Health and Welfare and an internship at Envirovet. Klavdiia holds a Master's Degree in Health and Business from the University of Eastern Finland and a degree in Sports and Leisure Management from Kajaani University of Applied Sciences.