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David Dunaway is an experienced Information Technology professional currently serving as an Information Technology Site Coordinator at Vantage Health Plan since February 2014, where responsibilities include providing hardware and software solutions in an enterprise environment and client support for mobile and remote user communities. Prior to this role, David held a position in offline support at CenturyLink from February 2013 to January 2014, assisting customers via phone and email while managing product-related inquiries and support. David's career began at the University of Louisiana at Monroe, where from August 2007 to December 2011, duties included overseeing operations and troubleshooting software and hardware issues as part of the Help Desk team. David holds a Bachelor of Science degree from the University of Louisiana at Monroe, obtained in 2011.