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Kathryn (Lancendorfer) Miller is a seasoned customer success professional with extensive experience across various roles in the field. Currently serving as a Senior Customer Success Manager for Mid-Market and Key Accounts at Vanta since November 2024, Kathryn previously held positions at Gong, where achievements included being awarded CSM of the Year in 2023. Kathryn's experience also spans roles at Mixmax, EAT Club, and Zinc by ServiceMax, focusing on client retention, product engagement, and strategic account management. Prior professional exposure includes an internship at Harvey & Company LLC, where Kathryn assisted in identifying acquisition candidates and supporting deal-related tasks. Kathryn holds a Bachelor of Arts in Business/Managerial Economics from California State University, Long Beach.