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Nicole Baboolal-Taylor is an Operations Analyst at Vanquis Bank, specializing in operations analysis within Collections and utilizing SQL for contact strategy design and maintenance. Previous experience includes a role as CX Operations Analyst at Mous, where analysis supported customer experience enhancements, and as a Junior Business Analyst at Excelian | Luxoft Financial Services, where Nicole contributed to requirements development and UAT support. Early career experience as a Graduate Consultant at Business Data Partners involved stakeholder collaboration on data reporting needs, and a placement year as a Business Analyst at Eli Lilly and Company focused on dashboard development and process automation. Nicole holds a Bachelor of Science degree in Business Computing from Brunel University London.