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Joe Snelson is an experienced professional in resource and workforce planning, currently working as a Resource Planning Analyst at Vanquis Bank since December 2022, where responsibilities include providing data for Customer Service and Collections departments while maintaining relationships with senior stakeholders. Prior experience includes serving as a Workforce Planning Manager at Health Assured, leading a team to support a 24/7 Counselling Helpline, and a Learning Engagement Recruiter at The B2W Group, focusing on candidate eligibility for training programs. Joe's earlier roles at esure as a Service Delivery Analyst and Senior Customer Service Specialist earned multiple awards for support excellence, while contributions to Swinton FC as Press & Social Media Officer and to Salford City Radio as a Radio Host underline a commitment to community engagement and media. Joe holds a degree in Sport Journalism from Leeds Trinity University.