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Zachary M. serves as the Chief Customer Officer at Maropost, a unified commerce platform enhancing customer experiences. Zachary contributes to the Customer Experience Certificate Program Advisory Board at Valparaiso University and is a board member at Growth Seekers. Additionally, Zachary is involved in the High Alpha Navigators Executive Network, advising B2B SaaS startups. Previously, Zachary held positions as Chief Customer Officer at Terminus and Vice President of Global Customer Success at SAP Customer Experience, where notable achievements included significant growth in net retention rates. Zachary's earlier roles include regional leadership positions at Salesforce Marketing Cloud and ExactTarget, as well as a Director of Corporate Sales and an MBA graduate from Butler University.