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Angelica R. has a substantial background in customer support and education. Angelica started their career at Charlotte Mecklenburg Schools as a teacher before transitioning to roles at Charlotte Preparatory School, Apperson, Inc., Aperture Education, and NovoEd. At NovoEd, Angelica currently serves as the Senior Manager in Customer Support, overseeing technical support for enterprises and educational institutions. Through their previous roles, Angelica has honed their skills in client success, implementation, and STEM curriculum coordination. Angelica holds a Bachelor's Degree in Elementary Education from the University of Central Florida.