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Donna Cichani, MBA, has a diverse work experience spanning over a decade. Donna is currently working as the SVP of Product Management at VALID Systems since 2023. Prior to that, they held the position of Lead Product Manager at Heal from 2022 to 2023, where they developed a new Remote Patient Monitoring (RPM) solution and launched an RPM iOS native app for chronic disease management, resulting in a 35% increase in user engagement.

From 2019 to 2022, Donna served as the Lead Product Manager and Vice President at JPMorgan Chase & Co., where they led the end-to-end product development life cycle for a digital payment platform. Donna effectively communicated with stakeholders, guided cross-functional global teams, and built and led a team of 5 product managers. Donna also recovered 10% of daily productivity through automation tools.

Prior to that, Donna worked as an Adjunct Faculty and Lecturer at Maryland Institute College of Art from 2017 to 2019, teaching a course on Service and Process Design. Donna empowered professionals to become innovators by applying design principles to create efficient services with meaningful user experiences.

Donna also gained valuable experience at KPMG US from 2016 to 2019, where they held the roles of Manager and Senior Associate in Product. Donna spearheaded product strategy, managed multiple projects, defined objectives for clients, and developed innovative digital solutions across various industries.

Earlier in their career, Donna worked at Johns Hopkins Medicine as a Lead Patient Experience Strategist and Researcher from 2011 to 2014, and at Partana Architects & City Planners as an Associate Architect from 2009 to 2011.

Donna Cichani holds an MBA in Design Management & Information Systems from The Johns Hopkins University - Carey Business School, which they completed in 2016. In the same year, they also earned a Master of Arts degree in Design Leadership from the Maryland Institute College of Art. Prior to their postgraduate studies, Donna obtained a Bachelor of Science degree in Architectural Engineering from Elm o Sanat University. Additionally, they have completed a certification in Payment Gateway Models & Strategies from Udemy, although the specific month and year of completion are not provided.