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Faraz Qureshi is an Information Technology Services Manager at Valiantys, an Atlassian Platinum Solution Partner, where responsibilities include managing a remote team of IT service desk analysts to meet business objectives and service level agreements since October 2021. Prior roles include Information Technology Solutions Specialist, managing IT operations across North America and collaborating with global teams, and IT Systems Administrator at LUS Brands, overseeing SaaS application management. Faraz also has experience as a Front End Developer at Mozaik Design Company, a Technology Services Support Analyst at the Legislative Assembly of Ontario, and an Information Technology Infrastructure Support Analyst at the Canada Revenue Agency. Faraz holds a Bachelor of Commerce in Information Technology Management from Ryerson University and a Bachelor of Education from the Ontario Institute for Studies in Education of the University of Toronto.