Ada Ikäheimonen's work experience begins in 2011 when they started working in customer service at Kahvila Kasinonranta. Ada gained valuable experience in customer service and handling pressure in a fast-paced environment.
In 2015, Ada worked as a barista at Espresso House Group, where they developed strong customer service skills and learned to respond to customer needs in a busy environment.
From 2015 to 2016, Ada worked as a Sport Instructor at Urheiluhallit Oy, specializing in working with children. Their strengths as a Sport Instructor included creativity, patience, and creating a positive and encouraging atmosphere for the children.
In 2016, Ada became an Operative Assistant at foodora, where they were responsible for monitoring processes, handling order procedures, and providing customer service. Ada developed problem-solving skills and adaptability in a rapidly changing startup environment.
From 2017 to 2020, Ada worked at aTalent Recruiting, starting as a Recruitment Intern and eventually becoming a Talent Research Coordinator. Their responsibilities included talent sourcing, interviews, project management, and developing recruitment processes. Ada gained competence in HR-related tasks and developed skills in candidate and client communication.
Starting in 2020, Ada joined VALA as a Talent & People Specialist before transitioning to the role of People & Culture Manager. In these positions, they focused on recruitment and sourcing, onboarding new employees, developing HR processes, and enhancing the company culture. Ada also worked on topics such as employee engagement, leadership development, and compensation and benefits. Ada was part of the strategy task force and had team lead responsibilities.
In addition to their professional work, Ada also worked as a Gubbe at Gubbe.io, a service for elderly people and their families. As a Gubbe, they visited an elderly person on a weekly basis.
Overall, Ada Ikäheimonen has a diverse work experience that includes customer service, HR, recruitment, project management, and leadership development. Ada has shown adaptability, problem-solving skills, and a strong commitment to creating a positive work environment.
Ada Ikäheimonen earned a Bachelor of Arts in Education with a focus on General and Adult Education from the University of Helsinki from 2015 to 2018. Ada then pursued a Master of Arts in Education with the same specialization at the University of Helsinki from 2018 to 2020. In 2018, they also participated in a short-term exchange program at Háskóli Íslands, where they studied International and Comparative Education. Additionally, Ada obtained a certification as a Sympa HR admin user from Sympa HR in January 2021.
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