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Sharad Kapur has over 24 years of experience in the hospitality, travel, and technology industries. In 1997, they began their career as a Rooms Manager at Taj Hotels Resorts and Palaces. In 2001, they completed a Consultant Internship at Novantas. In 2003, they were a Marketing Strategy Manager at Grand Hyatt. From 2005 to 2011, they held various roles at Hyatt Hotels Corporation, including Director of Strategy, Regional Pricing and Distribution Manager, and Corporate Head of Revenue & Distribution. From 2011 to 2013, they were Vice President Revenue Strategy and Vice President Sales & Marketing Operations at Hyatt Hotels Corporation. From 2020 to 2022, they were a Revenue and Business Strategy Consultant at Estilo Hospitality, providing services for go-to-market strategies, market development, total revenue management and Net revenue management, pre-opening hotels and hotel ramp-up, hotel asset management, travel technology, revenue enhancement, distribution management, commercial strategy, sales operations, and owned asset management. Sharad also held various consulting roles at Millat Investments, Nezasa, OTA Insight, and MIbo. In 2022, they were appointed Head of Revenues at Vacatia.

Sharad Kapur's education history includes a Masters in Management from Cornell University (2001-2003), a Hotel Management program from the Indian Institute of Hotel Management (1994-1997), an International Marketing Program from INSEAD (2013), and a Brand Leadership Program from Northwestern University - Kellogg School of Management (2016).