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Neha Singh has a diverse work experience in customer relations and training. Neha started their career as a Customer Relationship Officer at Nawab Motors in 2005, where they implemented effective systems for customer satisfaction and handled routine reporting and interactions with clients. Neha then worked as a Customer Relationship Officer at PRIME HONDA from 2006 to 2008. At Mahindra Group, they served as a Customer Relations Manager at Shiva Group from 2008 to 2009, focusing on business development and improving customer satisfaction. Neha then joined Honda Cars India Ltd as a Customer Relations Manager at Pearl Honda from 2009 to 2012, where they were responsible for process improvement, coordinating with departments, and analyzing customer concerns. Currently, they are working at Uttam Toyota, where they started as the Head of Customer Relations and is currently serving as the Group Head of Customer Relations. In this role, they are responsible for training in customer relations skills, process, and soft skills, handling serious customer complaints and inquiries, and preparing yearly training calendars.

Neha Singh obtained a Bachelor's Degree in Bachelor of Business Administration (BBA-Finance) from Mata Gujari Mahila Mahavidyalaya, Marhatal, Jabalpur, from 2002 to 2005. Prior to that, they completed their high school education in Accounting and Finance from Kendriya Vidyalaya, Jabalpur, from 2000 to 2002.

In addition to their formal education, Neha Singh also holds a Lean Six Sigma Green Belt Certification obtained from Udemy in July 2021. Neha also obtained a Diploma in Computer Application from TMC Computer Center, Delhi in January 2004.