ÂÜÀòÂÒÂ×

Amanda Casselman is an experienced professional with a diverse background in data management, customer service, and training. Currently serving as Data Manager at Utility Partners of America since May 2020, Amanda oversees agent performance and provides coaching to enhance productivity. Previous roles include AMI Billing Trainer and Customer Service Supervisor at Utility Partners of America, Dispatcher at DHL, and various positions in customer service and merchandising across companies such as Time Warner Cable and NCR Corporation. Amanda holds an Associate's degree in Criminal Justice from Orangeburg Calhoun Technical College, earned between 2006 and 2009.