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Aiswarya L R CSPO® is a seasoned professional currently serving as Lead II Application Support (Line Manager) at UST since November 2021. Prior experience includes roles at Finastra as a Technical Engineer and Software Configuration Specialist, where responsibilities encompassed website configuration and team communication. Aiswarya also held a System Administrator position at Oracle India Pvt. Ltd, focusing on database provisioning and product branding, and served as a Senior Technical Support Analyst at Xerox. Early career experience includes a Software Engineer role at HCL Technologies, emphasizing application development and maintenance. Aiswarya holds an MBA in HR & IT from Karnataka State Open University and a Bachelor's degree in Mathematics from Kerala University.