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Duncan Shingleton is an accomplished professional in product strategy and design, currently serving as the Senior Director of Product Strategy at UserTesting. With a robust background that includes roles such as Director and Senior Manager of Product Design at the same company, Duncan has also held significant positions at Insights as Head of Research and Design and Customer Experience Consultant. Prior experience includes consulting for Skyscanner and serving as Senior Service Designer at the National Records of Scotland, as well as Senior Service Design Manager at NatWest Group. Duncan holds a Doctor of Philosophy (Ph.D.) in Design from The University of Edinburgh and a Bachelor of Science (BSc) in Digital Art & Technology from the University of Plymouth.