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Petros Bakaniaris is an experienced IT professional currently serving as the IT Support Team Leader and IT Support Specialist at Usercentrics since August 2022. Previously, Petros worked as an Information Technology Support Engineer at Western Digital from April 2020 to July 2022, and as a Technical Support team member at Symantec from July 2018 to November 2019. In addition, experience includes working as an IT Support Engineer at the Hellenic Army Information Technology Center in 2017. A Master's degree in Computer Software Engineering was obtained from the Department of Computer and Network Engineering at the University of Thessaly in Volos, Greece. Skills encompass installing and configuring computer hardware, troubleshooting system and network issues, and providing comprehensive support for users and applications.