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Lukas Gilbert is a seasoned professional in customer success and advocacy, currently serving as a Senior Customer Success Executive at Usercentrics since November 2020. Prior roles include Senior Customer Success Executive and Customer Success Manager, demonstrating a strong progression in customer-focused roles. Before Usercentrics, Lukas worked at COMVEL as a Junior Manager in Tourism and held various positions at BigXtra Touristik GmbH, including Junior Product Manager for Hotelshop. Early career experiences include a role as Content-Manager and Werkstudent in Business Development at COMVEL, as well as an internship focused on tourism product development. Lukas holds a Bachelor of Arts in Economics from Hochschule Schmalkalden and obtained a Fachoberschulreife in Economics and Administration from Konrad-Zuse-Schule Hilders.