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Matthew Johnson has a strong background in the technology and marketing industry. Matthew is currently the Chief Operating Officer at Userback, a position they have held since March 2020. Prior to this, Matthew worked at Vision6 for a total of 15 years. Their roles at Vision6 include Product Manager from September 2017 to January 2020, Customer Insights Manager from July 2013 to July 2015, Email Marketing Specialist from March 2008 to June 2013, and Online Sales Manager from July 2005 to March 2008. As an Email Marketing Specialist, Matthew demonstrated expertise in email marketing and played a key role in driving customer engagement and generating new business. Matthew was responsible for overseeing the company's email marketing strategy, optimizing trial account email communications, creating content for the company's blog and resources, conducting industry presentations, and increasing website traffic through inbound marketing activities.

Matthew Johnson attended The University of Queensland from 1997 to 1999, where they earned a Bachelor of Business Management degree with a focus on Marketing and Management. In addition to their degree, they obtained certifications in Email Marketing and Inbound from HubSpot in May 2016.