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Nimet Betül Kösemen currently serves as the Customer Success Lead at Insider, a position held since January 2023. Prior to this role, Nimet worked at MindBehind from December 2019 to February 2023, progressing through various positions including Account Lead, Senior Conversational AI Designer, Conversational AI Designer, and Conversational Expert. Nimet's career also includes an internship at Türkiye Cumhuriyet Merkez Bankası in January 2018. Nimet holds a Bachelor's degree in International Relations from Ankara University, where studies were completed from 2014 to 2018, and also attended Università di Siena in 2017 and Yeditepe University from 2013 to 2014.