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Fiona Spalding-O'Neal is an accomplished professional with extensive experience in product development and program management across various industries. Currently serving as the Product Development Director at USAA since August 2021, Fiona oversees the implementation and business readiness of P&C products, managing multiple go-to-market responsibilities and Go-Live activities. Prior roles include Program Management Lead for Modernization-Change Management at Summus Group and Senior Principal Consultant at TIAA, along with leadership positions at Bank of America, Accenture, and Unisys, where Fiona specialized in project management, operations, and strategic client relationship management. Fiona holds a degree from St. Edward's University.