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Souliya "Ya" Xaphakdy has extensive experience in customer account management and business development within the logistics and telecommunications industries. Currently serving as Manager of Customer Accounts at U.S. Xpress, Inc., Souliya is responsible for managing a portfolio that includes commitment management, service, and revenue growth. Prior to this role, Souliya held positions at Network Transport as a Specialized Account Manager and Business Development Manager, focusing on customer relationships and freight procurement. Previous experience includes roles at Verizon Wireless, Amazon, and T-Mobile, enhancing skills in customer service and sales. Souliya's career began at CGS, Inc. as Logistics Manager, overseeing freight operations. Souliya holds a degree in Accounting and Business/Management from The University of Tennessee at Chattanooga.