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David H. is currently the CXOne/inContact Systems Product Owner at US MED, bringing with him a diverse background in technical support, implementation management, software development, and IT leadership roles. With a strong foundation in Full Stack Web Development, A+ Certification in Software & Hardware Troubleshooting, and experience in leading global support teams, David is skilled in managing complex technical projects, implementing scalable processes, and providing expert guidance to both internal teams and key clients.