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Robin West has extensive work experience in communications, with a focus on public relations and community affairs. Robin currently holds the position of Senior Director of Communications at Urban Health Plan, Inc., a role they have held since November 2014. Prior to this, they worked at EmblemHealth as a Lead Specialist in Public Relations from October 2013 to November 2014. Robin also served as the Communications Manager at Urban Health Plan from January 2009 to October 2013 and as a Communications Associate at Healthfirst from March 2005 to January 2009. Earlier in their career, they held roles such as Director of Public Affairs at Hertz, Associate Director at Chisholm-Mingo Group, and Media Relations Manager at Newsday. Robin also has experience in community affairs, having worked as the Community Affairs Manager at Children's Health Fund and as a Public Relations Officer at Columbia University Medical Center. Their career in communications began as a Public Relations Manager at Seventeen Magazine.

Robin West studied Communications at Fordham University, earning a Bachelor of Arts (B.A.) degree. Additionally, they pursued a Master's degree in Political Management from the Graduate School of Political Management.