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Heather Barnes has extensive work experience in various industries. Heather started their career as a Box Office Trainer/Lead at Madame Tussauds New York in 2008. Following that, they worked as a Guest Experience Manager at Madame Tussauds Hollywood from 2009 to 2011. Heather then became a Retail Manager at Cirque du Soleil from 2011 to 2013. Heather then worked as an Operations Manager at KING TRIVIA INC from 2013 to 2014. Heather also served as a VIP Tour Guide at Warner Bros. Entertainment Group of Companies from June 2014 to December 2014. From December 2014 to July 2015, they were an Administrative Assistant/Customer Service representative at Wizard World. Heather then moved to the position of Senior Sales Coordinator at Wizard World from July 2015 to December 2018. Currently, they are employed as a Senior Marketing Coordinator at Clarion Events - North America, starting from January 2019.

Heather Barnes holds a Bachelor of Arts degree in Theater Arts, which they achieved from Castleton University from 2005 to 2008. Before that, they briefly attended Marymount Manhattan College in 2004-2005, focusing on English studies. Heather also has a Bachelor's degree in Theatre/Theater from Castleton University, although the specific timeline for this particular degree is not provided.

In terms of additional certifications, Heather obtained the Google Ads Display Certification from Google in May 2022.