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Martin Todorov is a data scientist at Uptimal, responsible for implementing data solutions and connecting various data tools, as well as visualizing data and building machine-learning solutions. Previous experience includes serving as a senior technical support engineer at Salesforce, where responsibilities included managing client performance cases and collaborating with the EMEA Success Architect team. Martin started in the technical support domain at DIGITALL, progressing from tier 1 support to tier 2, focusing on resolving complex client issues with Datorama. Educational qualifications include a Bachelor of Arts in Mathematics and Economics from the American University in Bulgaria.