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Hannah Mae N. is an accomplished professional with extensive experience in customer success and management across various organizations. Currently serving as an Enterprise Customer Success Manager at Uptempo since March 2022, Hannah collaborates with enterprise-level customers on strategic initiatives, guiding them through change management processes and optimizing product usage. Prior roles include Customer Success Manager at Uptempo, Implementation Specialist for Partner Success, and Partner Account Manager at Vemo Education, where responsibilities involved onboarding customers, analyzing performance data, and fostering relationships with school partners. Additionally, Hannah has experience in academia as an Adjunct Faculty member and has held various positions in student services and academic advising. Hannah holds a Master's degree in Higher Education Administration and a Bachelor's degree in English from Buffalo State University.