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Xenen Scott has been working in customer success since 2019, when they joined Upserve, a Lightspeed Company, as a Team Lead- Engagement/Enterprise Customer Success Manager. Prior to this role, they worked as a Vet Assistant at Woodstock Veterinary Clinic from 2018.

Xenen Scott attended Red Rocks Community College from 2021 to 2023, where they earned an Associate's degree in Computer Software Engineering.