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Jonathan Conda is an experienced professional in customer success, quality assurance, and provider relations, currently serving as Manager of Customer Success at Upright Labs since March 2021, after previously holding the position of Product Support Specialist. Prior experience includes roles as a Quality Assurance Analyst at Talon Healthy IT Services, focusing on quality assurance and client relations within the healthcare IT sector, and as a Provider Relations Representative at UnitedHealthcare, where provider outreach and internal QA support were key responsibilities. Earlier in their career, Jonathan worked as a Virtual Proctor at B Virtual, providing technical services and proctoring for students worldwide, as well as managing international projects as Project Manager and QA Analyst at RUSCOMP, INC. Jonathan began their career as a QA Analyst at RBS Worldpay, specializing in point-of-sale software solutions.