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Ayan Saha is a seasoned professional with extensive experience in IT and business leadership, currently serving as the Senior Manager and Head of Global Service Design & Operations Team at UPM since January 2015. Ayan has a proven track record in managing diverse international teams, overseeing major portfolio projects, and leading innovative solutions such as Robotics Process Automation and cloud transformation initiatives. Ayan's background includes significant roles at IBM, where responsibilities ranged from project management to service delivery leadership. Ayan holds an Executive MBA from Hanken SSE, an M.B.A. in Marketing from Pune University, and a B.E. in Electronics Engineering from Nagpur University. Ayan also serves as a Board Member at Helsingin Azor Oy.