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Kelly Turner is a seasoned professional with extensive experience in customer success, business development, and instructional design. Currently serving as a Customer Success Manager at Upland Software since November 2022, Kelly previously excelled as a Senior Team Leader in Business Development at Sarasota Ford Commercial Sales, achieving record-setting sales performance. Prior roles include Senior Instructional Designer at Raritan Inc. and eLearning Content Manager at GAB Robins, where significant training platforms were developed, benefiting thousands of users and drastically reducing training costs. Kelly's career began in the United States Air Force, holding various roles that showcased leadership in database management and quality training programs. Kelly holds an Associate's Degree in Business Administration and Management from the Community College of the Air Force.