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Carlos A. has extensive experience in human resources, currently serving as Culture Champion - Sr. HR Business Partner at Upgrade, Inc., where responsibilities include advocating for team members, celebrating successes, and managing complex employee relations issues. Previously, Carlos held an HR Business Partner role at Cox Communications, overseeing various HR services, coaching leaders, and facilitating employee relations initiatives. Carlos's background includes positions such as Human Resources Coordinator and Solutions Specialist at Cox Communications, along with leadership experience at FedEx Office and Target. Carlos's educational credentials comprise a Master’s degree in Applied Leadership and Management from Thunderbird School of Global Management and Arizona State University, as well as a Bachelor’s degree in Organizational Leadership from the University of Arizona.