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Alexxas Alvarado, MS IOP, is an accomplished professional with extensive experience in business operations and management. Currently serving as the Outbound Omnichannel Manager at Upgrade, Inc., since August 2022, Alexxas has previously held key positions such as Manager of Collections Support at Progress Residential® and Sales Operations Manager at OmniEngine, where responsibilities included enhancing sales productivity, leading quality assurance initiatives, and fostering positive team environments. With a solid educational background, including a Master's degree in Industrial and Organizational Psychology and a Bachelor's degree in Behavioral Health Science, Alexxas demonstrates a strong commitment to developing high-performing teams and implementing effective operational strategies.