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Jaume Miró has over 27 years of experience in IT, currently serving as the DevOps Services Team Lead at UPCnet since February 1996. Miró specializes in project and service management with a focus on IT process automation related to Continuous Integration and Delivery, utilizing tools such as Rundeck, Artifactory, Docker, Kubernetes, Rancher, and GitLab. Previous roles include IT Process Architect, where responsibility encompassed the implementation and improvement of IT governance processes in line with ISO/IEC 20000 and ITIL standards, as well as IT Release Coordinator, managing the automation of deployment procedures for approximately 200 applications. Jaume also has experience as a Computer Systems Analyst, providing system, network, and security administration. Miró started the professional journey with an internship at Universitat Politècnica de Catalunya while pursuing a Bachelor’s degree in Computer Engineering, which was completed in 1997. A Master’s degree in Computer Engineering was initiated but not completed at the same institution.