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Melissa DeGroot has a diverse background in customer service and administrative support, currently serving as a Patient Service Representative at UP Rehab Services since May 2022. With extensive experience at CCI Systems, Inc., where Melissa has been employed since September 2016 as both a Documentation Specialist and Administrative Assistant 2, responsibilities include assisting the Partner Services Engineering Division with map-related tasks and managing invoicing processes. Prior roles include part-time Teller at First National Bank & Trust Iron Mountain, and multiple positions as a Legal Assistant at Lipe Law Office and E. Jay Olivares Law Office, P.C. Melissa holds a Bachelor of Science degree in History from Northern Michigan University.